Sigenergy Sigen Gateway HomePro 1-phase

Name: Sigenergy Sigen Gateway HomePro 1-phase
Brand: Sigenergy
SKU: 3324-SIGENGATEWAYHOMEPRO1PHASE-REQUESTPRICE
Availability: InStock

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Specifications

Recent offer at	2026-10-27T05:00:27.868Z
Recent offer currency	EUR
Recent offer price	503.41
Recent offer unit label	Unit

Description

Sigen Gateway HomePro SP

The Sigen Gateway HomePro SP is an advanced single-phase energy management gateway, designed to ensure seamless and reliable power supply for residential installations. This device functions as a backup box and ensures intelligent switching between different energy sources, including solar energy, the SigenStor battery, the utility grid, and a (diesel) generator.

Key Benefits

Seamless Switching: Provides an instantaneous transition to backup power during a grid failure, with a disruption time of 0 ms, ensuring critical loads continue to function without interruption.
Multi-source Management: Enables intelligent integration of multiple energy sources, including PV systems, ESS (Energy Storage Systems), the grid, and diesel generators, for maximum energy security.
Integrated Protection: Features built-in reverse-flow protection (350 ms) that protects the grid and the generator, and a bypass switch for increased system safety and reliability.
High Compatibility: Supports backup power up to 12 kW and is compatible with SigenStor batteries, various Sigenenergy single-phase inverters, generators, and smart loads such as heat pumps.
Easy Installation: The compact and lightweight design (25 kg, IP55 rating) is suitable for wall mounting and supports rear cabling, ensuring a neat and flexible installation.
Smart Monitoring: Offers real-time monitoring and intelligent control of connected devices via the mySigen app.

Applications

This product is ideally suited for residential projects where power security is a priority. The Sigen Gateway HomePro SP is the ideal solution for homes requiring either full or partial backup power, providing a robust and scalable energy management system for the modern installer.

Warranty and Durability

The Sigen Gateway HomePro SP has a robust IP54 rating, providing protection against dust and splashing water. The operational temperature range is between -30 °C and +55 °C. The product comes with a standard 5-year manufacturer's warranty, highlighting its reliability and longevity.

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Frequently Asked Questions

Find quick answers to the most common questions about ordering, delivery and support.

When will my order be delivered?

We aim to deliver your order as quickly as possible (7–10 business days). Delivery is handled by an external logistics partner and shipped to the address you provided during checkout. We guarantee delivery no later than 30 days after order confirmation.

What are the shipping costs?

Shipping costs are calculated based on the order size and delivery address. In some cases, shipping is free above a certain order volume. This is clearly shown before you complete your purchase. If shipping costs apply, they are always visible at checkout.

Can I return my order?

Yes. You can return products within 14 days of receiving them. Please submit a return request first via the return form or by email. Once confirmed, the product must be sent back within 14 days, preferably in the original packaging and in the same condition.

Are there any costs for returns?

Yes. Returns are subject to an administration fee of 5% of the total order value. Return shipping costs are at your expense. After we receive and inspect the returned product, the remaining amount will be refunded within 7 days.

What warranty applies to the products?

Products are supplied by manufacturers or distributors. The manufacturer's warranty conditions apply to each product and may vary by brand and product type. Please consult the product documentation for exact coverage and duration. For inverter repairs performed via our service, we provide a 3-year warranty on proper operation of the repaired inverter.

Which payment methods are accepted?

We accept: American Express, Bancontact, iDEAL, Maestro, Mastercard and Visa. In some cases, and subject to credit approval, payment by invoice may also be possible. All available options are shown during checkout.

Can I cancel or change my order?

Cancellation is only possible before the order is processed. Please submit your cancellation request in writing. Cancellations without valid reason are subject to a fee of 5% of the total order value, with a minimum of €25. For custom-made or specially ordered products already processed, full costs may apply.

What should I do if my order arrives damaged?

If your order arrives damaged, contact us as soon as possible by email or phone. Include clear photos and a description of the issue. We will review your case and advise next steps. Reporting damage promptly helps us resolve it efficiently.

What happens if my delivery is delayed?

If a delay occurs, you will be informed in writing. We guarantee delivery no later than 30 days after confirmation. If delivery cannot be completed within that period, you may request a refund or a replacement product of equal value.

How can I contact customer support?

You can contact us by phone (+31 180 810402) or email (sales@search4solar.com). Our office is located in Barendrecht, the Netherlands, and we also operate from Valencia, Spain. We aim to respond to complaints within 7 days; if more time is needed, you will receive confirmation within 2 days with an estimated response date.